Collision Center Body Shop

Fun work environment. Feels like you are in college the entire time but getting paid to practice and implement what you are being taught. Competitive pay and advantages.
Had to fix my front and rear bumper through my insurance and found out that they specialized and trained by lots of German automobile makers. She also detailed my car which was over and beyond. We're sure that you'll desire to leave a positive review after we have actually completed working on your vehicle's interior, exterior, or engine.
collision center

Unfortunately my Porsche remained in a mishap, but thankfully Katelyn and Robert at Sterling Collision existed to assist make sure it was fixed and returned as if it was new. Katelyn and Robert are exceptionally proficient at what they do, and they take pride in their tasks. They interacted extremely well throughout the entire process of the repair, even if it was bad news. I would extremely recommend Sterling Collision for the work that they did, and for the expert individuals they employ.


Went here as one of AAA suggestions. Could not more than happy with the completed work. Took a little longer than I prepared for but that was due to their high requirements. Tiffany was fantastic with interacting updates. Extremely satisfied.


Just recently completed the 2nd go to for my Audi RS5 in a little over a year. After the very first, extremely extensive particles damage, I was going to trade the work but the car carried out by Sterling was so good that I entirely U-turned and it is like brand-new and a "keeper". A recent small rear end fix left me with no stress over the pearl effect Audi paint surface match or indeed any procedure they needed to do, after the very first experience. This place would be costly if on your own penny but as you deserve to go where you select for insurance moneyed repairs, do not go anywhere else with your Audi, Bentley, BMW, Lambo, Porsche. Props not only for Robert and Katelyn at the client facing end, however also for the folks doing the great work on the automobiles behind the scenes.


We have had absolutely nothing but exceptional serivce from Roswell Collision. They always exceed and beyond what we have actually brought our vehicle in for. We are repeat clients and would not consider going anywhere else.


Unacceptable and unrecommended body shop. In spite of the satisfactory body work, there are too lots of negative aspects that leave me not able to recommend Sterling Collision to fellow Yelpers-- inappropriate turn-around time, over-inflated rates, and lack of consumer service: 1) ** Long Turn-around time ** I worked with Jeremy. It took 8 weeks for Sterling to fix my car. Other stores quoted me a 2 week turn-around time to do the exact same work. Versus my better judgement I opted for Sterling who initially estimated me 4 weeks. I assumed the extra 2 weeks' time at Sterling versus other shops would make sure a better task. I was incorrect. Four weeks quickly turned into 6 weeks ... 7 weeks ... then 8 weeks. After the 5 week mark I started to inquire about about the status of the cars and truck-- I was given the exact same reason on three various occasions: "the automobile is being rubbed out." Seriously? For three weeks? Exactly what this extensive time period totals up to in dollars: 8 weeks of a vehicle leasing (tiniest economy vehicle) runs an additional $1800 plus charges and taxes. I can comprehend renting an automobile for 2 weeks-- but 2 months is undesirable. Their process: As quickly as you drop off your car, they take down your automobile so you can't change your mind. They let it sit in the shop for 7 days while they "process documents." A week later on they order the parts which takes 3 days to show up. They proceed to work on your vehicle ... as their personnel likewise works on other vehicles. , if your car is not a Maserati or Ferrari it is not a concern.. This procedure translates into months of waiting and waiting with automobile rental expenses accumulating on top of their already inflated repair work expenses. 2) ** Over-inflated Prices ** Other shops estimated one third of exactly what Sterling charges. When Sterling saw my independent appraisal costs, they padded another $4400 on top of the written appraisal without considerable validation. To be fair, the independent appraiser did warn me that Sterling is popular in the market for over pumping up the repair costs, yet I figured I 'd pay a bit more loan for much better results. Was their body work good? Sure. I cannot grumble. Was it worth the additional time, car rental, and body work costs? No. There are lots of other body stores who do equally great work. 3) ** Lack of Customer Service ** Dropping off ones automobile is a cinch. The check in procedure goes unhitched. It's getting your car back where the problems begin. When I dropped off my cars and truck I never ever heard back from the service agent. After four weeks I was the one who had to contact us to discover out how the repair works were going. I was told it 'd be ready the next week. The next week came and I was the one to call again. No proactive effort on Sterling's end to supply updates as other body stores do. I was told again that they needed a few more days. This went on once again the next week. Then I called yet once again. There is an absence of communication between the client and the store. I discovered this as similarly frustrating as the lengthy repair time and overinflated repair costs. Bottom line: This location is most likely a captivating location for Maserati and Ferrari owners. For BMW, Mercedes and Audi owners Sterling is a nightmare. Be forewarned.


Sterling Collision Center facility and the staff who operate this place are excellent! The individuals get along, information oriented, considerate, excellent communicators, knowledgeable, and to top it all off the shop does high quality, comprehensive work deserving of my beastly M3. Reception gals have actually been well trained at not simply welcoming however likewise the best ways to make folks going through usually a stressful and discouraging life event feel safe and in the house. Mike and Tiffany are down to earth nice folks who own their craft when they take repair estimates, keep you in the loop on what's going on with the car, and deliver what they say they will do. The shop itself is outstanding - large, clean, professional. They offer a quick tour which I highly suggest taking to understand just how different this shop is than any other in the area. Whereas I hope I never need their services again, ought to another mishap accompany my car, I know exactly where I am bringing it for repair!


It has been the third time I have been helped by STERLING COLLISION CENTER, LLC. Due to the fact that my experiences have actually been all excellent, I am a repeat consumer. From the reception of the automobile, communicating the information of the work, keeping me upgraded of the progress, and delivering the vehicle as it was scheduled. The quality is so fantastic, that you could NOT guess what has actually been fixed. I dealt with Tiffany Carroll, besides that she is personalized, she is extremely experienced of the impact a vehicle damage could have. I strongly recommend STERLING COLLISION CENTER, LLC, Tiffany Carroll and her entire group to fix any damage an automobile might have.


Accident Center Reviews

Our cherished vehicle was struck. After getting a referral from the dealer about Sterling, we took it there that very same day. 2 months in we lastly get the automobile back, reasonable considering the arrival time of the parts and the volume of other vehicles to be worked on. Nevertheless, the quality of the work was extraordinary. Then we observed a "minor" mistake: the door that was replaced was a different trim from the initial one. After bringing this up with Paula, she made the effort to make sure the automobile would be fitted with the appropriate door with a much shorter turn around time. They even fixed a number of scratches on the hood, complimentary of charge as courtesy. And now the automobile is back in its pristine condition. Thank you Paula for meeting our needs as rapidly as possible.


Accident Center Honda

Just gotten my wife's Audi. Lastly able to consult with Katlyn. She had been a tremendous aid these previous 3 months. She was extremely useful and was able to move through the insurance coverage nightmare. Customer support was impressive. The automobile looks and trips like a new cars and truck. Everybody in the lobby was extremely useful and considerate. Richard explained and ended up the documents all the work that was done.



I recently went to Sterling and dealt with Paula to repair damage on my A4. Of all, I had previously gone to ICC Collision Centers at the suggestion of South Coast Audi, and it was a disaster to say the least. ICC was sluggish and when I got my car back, I needed to have them retouch some excess paint leftover, such a rookie error and lack of attention to information; they also ignored other standard directions. Then the Geico inspector Kareena at this location was not really valuable or responsive. In the end, I paid more than my deductible due to political BS, incompetence, unwillingness to deal with each other, and poor client service (Geico's end); I was likewise stuck in a rental beyond what Geico would cover due to that. This time, I went to Sterling at the recommendation of Audi in Mission Viejo. Night and day to state the least. When approving supplements, Paula was excellent to deal with and the Geico adjuster she worked with was extremely timely and offered no difficulty. The quality of work at Sterling was excellent and I got numerous status updates a week. I will without a doubt return to Sterling if I need any future repair works.



Exactly what this have a peek at this web-site extensive time duration amounts to in dollars: 8 click here weeks of a car leasing (smallest economy website cars and truck) runs an extra $1800 plus charges and taxes. Their procedure: As soon as you drop off your cars and truck, they tear down your vehicle so you cannot change your mind. They continue to work on your vehicle ... as their personnel also works on other cars and trucks. Two months in we lastly get the vehicle back, easy to understand considering the arrival time of the parts and the volume of other cars and trucks to be worked on. The vehicle looks and flights like a new automobile.

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